Stefan Trockel

Founder & CEO, Mercury.ai

Vortragstitel

Conversational AI als Schlüssel für optimale Customer Experience in Messenger Kanälen

Speaker Vita

Stefan Trockel ist Co-Founder und CEO von Mercury.ai. Seit mehr als 5 Jahren treibt er so die Themen Messaging und Conversational AI voran – in seiner Arbeit mit Kunden wie z.B. Nestlé und Volkswagen sowie durch Vorträge auf Konferenzen wie z.B. Chatbot Summit, The Chatbot Conference, SXSW und vielen weiteren. Vor Mercury hat Stefan als Strategie Direktor internationale Marken und Konzerne in Ihrer digitalen Transformation unterstützt, wobei seine Schwerpunkte meist auf digitaler Innovation in der Customer Experience und dem kreativen Einsatz neuer Technologien lagen.

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